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Terms and Conditions

Last updated 22/01/2026

1. Parties and Acceptance

These Terms and Conditions (“Terms and Conditions”) form part of the agreement between Sola Pilates Pty Ltd ABN 21 689 390 547 (“Sola Pilates”, “we”, “us”) and you (“Client”, “you”).

You agree to these Terms and Conditions by creating an account and making a booking via the Sola Pilates website or Mindbody app, and/or accessing or using the Sola Pilates studio.

2. Studio Description

Sola Pilates operates an unmanned, self-guided reformer Pilates studio located at:

Suite 2 – 385 Rokeby Road, Subiaco WA

Operating hours are currently 6:00am – 9:00pm, subject to change.

The studio contains individual reformer Pilates machines, each with a digital kiosk allowing Clients to select and follow a pre-recorded class independently.

3. Nature of Unmanned & Self-Guided Operation

3.1 Sola Pilates is not staffed on-site at any time and the operation and condition of the reformers and other equipment is not inspected before each session booking.

3.2 You acknowledge and agree that no instructor supervision or real-time correction is provided. All exercise is undertaken at your own risk and you are solely responsible for selecting classes appropriate to your fitness level and any injuries or health concerns.

3.3 The Sola Pilates studio is designed for use by injury-free, illness-free and able bodied people only, and not for use by people with pre-existing injuries or medical conditions of any kind. You are solely responsible for managing any injury, illness or other health concern in connection with your use of the studio. You must take reasonable steps to protect your own health and safety while using the studio and should seek medical advice before commencing use of the studio where appropriate.

3.4 To the maximum extent permitted by law, Sola Pilates disclaims all warranties and guarantees in relation to your use of the studio and the equipment and services it provides. Without limiting the foregoing, it makes no representation, warranty or guarantee concerning:

a. the availability, condition or functionality of the Sola Pilates studio, reformers or other equipment, or its suitability for any particular use or purpose; or

b. the effectiveness, potential risks and/or outcomes of your use of the Sola Pilates studio, reformers or other equipment.

4. Bookings, Access & Use

4.1 All sessions must be booked via the Sola Pilates website or Mindbody app.

4.2 Each booking grants access to the studio only during your booked time slot and use of the specific reformer machine allocated to you.

4.3 Keyless access is enabled only for the duration of your booking.

4.4 You must not share your access credentials, permit another person to enter the studio or remain in the studio outside your booking time.

5. Eligibility & Health Acknowledgement

5.1 You must be 18 years of age or older to use Sola Pilates. Sola Pilates reserves the right to accept minors above the age of 15 with written consent from a parent or guardian.

5.2 You acknowledge that Sola Pilates does not provide medical advice.

5.3 You warrant that you are physically fit to participate in reformer Pilates, you have sought medical advice where appropriate, and you will immediately stop exercising if you feel pain, dizziness, or discomfort.

6. Fees, Cancellations & No-Shows

6.1 Fees are as displayed on the Sola Pilates website and in the Mindbody app at the time of booking.

6.2 Cancellation, rescheduling, late arrival and no-show rules are governed by the booking terms displayed on the Sola Pilates website and in the Mindbody app at the time of booking.

6.3 Sola Pilates reserves the right to amend pricing with reasonable notice.

7. Equipment Use

7.1 Equipment must be used only as instructed via the kiosk and signage.

7.2 You must not adjust, repair or tamper with equipment, use equipment while under the influence of drugs or alcohol or allow another person to use your allocated reformer.

7.3 Any faults or damage must be reported immediately via info@solapilates.com.au or +61 416 811 626

8. Emergency Procedures & First Aid

8.1 An emergency access area is provided and includes a first aid kit and an automated external defibrillator (AED).

8.2 You are responsible for familiarising yourself with emergency equipment and exits.

8.3 In the event of an emergency, you must call 000 immediately and only use first aid or AED equipment if competent to do so.

9. Amenities

9.1 Communal toilets are located through the rear of the studio. You will need your access device to re-enter the studio through the rear door.

9.2 Sola Pilates is not responsible for the condition, availability or cleanliness of shared amenities beyond reasonable care.

9.3 If the communal toilets require attention please contact Sola Pilates via info@solapilates.com.au or +61 416 811 626

10. Hygiene & Conduct

10.1 Appropriate activewear and grip socks must be worn.

10.2 You must wipe down the equipment after use.

10.3 Sola Pilates may immediately suspend or terminate your access without notice if you act unsafely or recklessly, damage property, harass or disturb other users of the studio, misuse emergency systems or breach these Terms and Conditions.

11. Surveillance

11.1 CCTV surveillance operates within the studio for safety and security purposes and you consent to being filmed whilst in the studio for these purposes.

11.2 Footage may be accessed by Sola Pilates or authorities where required by law.

11.3 You agree that Sola Pilates may use images of the studio that include you for marketing and promotional purposes, including on its social media channels.

12. Personal Property

You bring personal belongings into the studio at your own risk. Sola Pilates is not responsible for loss, theft or damage to your belongings from any cause whatsoever.

13. Assumption of Risk, Release & Indemnity

13.1 You acknowledge that reformer Pilates involves inherent risks, including serious injury or death.

13.2 To the maximum extent permitted by law, you assume all risks associated with your participation and use of the Solar Pilates studio and equipment, and release and indemnify Sola Pilates from all claims, damages and loss (including, without limitation, in respect of personal injury or death, and property damage or loss) arising from or in connection with such participation and use from any cause whatsoever including negligence.

13.3 To the maximum extent permitted by law:

a. under no circumstances, whether in tort, contract, or otherwise, will Sola Pilates be liable to you (or any party claiming through you), for any indirect, special, incidental, or consequential loss or damages of any nature or kind or howsoever arising including, without limitation, damages for loss of income or opportunity;

b. Sola Pilates’ total aggregate liability to you is limited to the extent it has directly contributed to or caused the loss or damage claimed and will in no event exceed the amount of the fees it has received from you in the 3-months immediately prior to the date of any claim;

c. Sola Pilates will not be liable to you in respect of any claim brought against it more than six months after the date of the cause of action giving rise to the claim.

13.4 To the extent Sola Pilates’ liability concerning the services provided cannot be excluded by law, its liability is limited to (at its election in its sole discretion):

a. supplying of the services again; or

b. repayment of the fees applicable to the relevant services.

14. Privacy

Personal information is handled in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy as amended from time to time.

15. Changes to Terms

Sola Pilates may amend these Terms and Conditions from time to time by publishing them on the Sola Pilates website or Mindbody app. Continued use of the Sola Pilates studio constitutes acceptance of updated Terms and Conditions.

16. Governing Law

These Terms are governed by the laws of Western Australia.

17. Contact

Sola Pilates
Email: info@solapilates.com.au
Phone: +61 416 811 626

By booking or accessing the Sola Pilates studio, you confirm that you have read, understood, and agreed to these Terms and Conditions.

Schedule A – Liability Waiver & Assumption of Risk

Important – This Waiver Affects Your Legal Rights

This Liability Waiver and Assumption of Risk forms part of the Terms and Conditions between you and Sola Pilates Pty Ltd (ABN: 21 689 390 547)

1. Acknowledgement of Risk

You acknowledge and agree that participation in reformer Pilates and use of the Sola Pilates studio may be strenuous and involves inherent and significant risks, including but not limited to:

  • muscle strains, sprains, tears or soreness;
  • falls or loss of balance;
  • aggravation of pre-existing injuries or medical conditions;
  • equipment malfunction or misuse; and
  • serious injury, permanent disability or death.
  • You acknowledge that these risks exist whether or not the studio is supervised, that

Sola Pilates operates an unmanned, self-guided facility, and that you are responsible for monitoring your own form and safety while participating.

2. Voluntary Participation

You confirm that your participation is voluntary, you are physically and medically fit to participate, you have sought medical advice where appropriate and you will immediately cease exercising if you feel pain, dizziness, shortness of breath, or discomfort.

3. No Medical Advice or Supervision

You acknowledge that Sola Pilates does not provide medical advice, diagnosis or treatment, no instructors or staff are present on-site and all exercise decisions, class selections and equipment use are made at your own discretion and risk.

4. Release and Waiver of Liability

To the maximum extent permitted by law you:

  • release and forever discharge Sola Pilates and its directors, officers, employees, contractors and agents from all claims, demands, actions or proceedings arising out of or in connection with your use of the studio and equipment; and
  • waive any right to sue Sola Pilates for personal injury, loss, damage or death arising from participation in reformer Pilates or use of the studio or equipment from any cause whatsoever including negligence, except to the extent that such liability cannot be excluded under Australian Consumer Law in which case and to the maximum extent permitted by law, its liability is limited to (in its election in its sole discretion):

    a. supplying of the services again; or
    b. repayment of the fees applicable to the relevant services.

5. Indemnity

You agree to indemnify and hold harmless Sola Pilates against any loss, liability, claim, damage or expense arising from:

  • your breach of the Terms and Conditions;
  • your misuse or appropriation of equipment or facilities; or
  • injury to yourself or others caused by your actions or omissions.

6. Emergency Equipment

You acknowledge that emergency equipment, including a first aid kit and AED, is provided as a risk mitigation measure only. Sola Pilates does not guarantee emergency response or medical assistance and you use such equipment at your own risk and only if competent to do so.

7. Acceptance

By booking or accessing the Sola Pilates studio, you confirm that you have read, understood and voluntarily accepted this Waiver.

Schedule B – Studio Rules

These Studio Rules apply at all times while accessing or using the Sola Pilates studio. A breach of these rules constitutes a breach of the Terms and Conditions.

1. Access & Security

  • Access is limited to booked Clients only.
  • Do not allow any other person to enter the studio.
  • Do not share or allow others to use your access credentials or keyless entry permissions.
  • Access is permitted only during your booked time slot.

2. Unmanned Operation

  • No staff or instructors are present on-site.
  • You exercise entirely at your own risk.
  • You must not misuse emergency systems or equipment.

3. Conduct & Safety

You must not behave recklessly or unsafely, damage or tamper with equipment, exercise under the influence of alcohol or drugs, harass or intimidate others, cause a nuisance to or disturb any other user of the studio, or engage in illegal activity.

4. Equipment Use

  • Use only the reformer allocated to your booking.
  • Follow all on-screen instructions.
  • Do not modify or attempt to repair equipment.
  • Do not remove any equipment or property from the studio.
  • Report damage or faults immediately via +61416 811 626 or info@solapilates.com.au

5. Hygiene & Attire

  • Appropriate activewear and grip socks are mandatory.
  • Clean all equipment after use. Each machine/reformer and associated equipment is to be wiped down with the provided sanitary wipes after each session.
  • Maintain reasonable personal hygiene.

6. Time Management

  • Arrive on time and finish promptly.
  • Vacate the studio immediately at the end of your session.

7. Amenities

  • Communal toilets are located at the rear of the studio.
  • Treat shared amenities respectfully.

8. CCTV & Privacy

  • CCTV operates for safety and security and you consent to being filmed whilst in the studio for these purposes.
  • Footage may be reviewed by Sola Pilates, and others where required by law.

9. Enforcement

Sola Pilates may suspend or permanently revoke access without refund or notice to you if these rules are breached.

These Schedules form part of the Sola Pilates Terms and Conditions.